Terms & Conditions

Last Updated: September 2026

Welcome to IS Fabrics. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General

IS Fabrics offers ladies' clothing and fashion products through our online store. We reserve the right to update product information, prices, availability, and these Terms & Conditions at any time.

2. Product Information

We make every effort to display our products, colors, designs, and descriptions as accurately as possible. However, colors may appear slightly different depending on your device or screen settings.

Product availability may change without prior notice.

3. Orders

When you place an order, you provide your name, phone number, delivery address, and other information required to process your order.

After receiving your order, we may contact you by phone or other available means to confirm the order and delivery details.

An order is considered confirmed after the required verification is completed.

4. Cash on Delivery

We offer Cash on Delivery (COD) where available.

Customers are required to pay the full order amount to the delivery person when the package is delivered. Please ensure that someone is available at the provided delivery address to receive the order.

5. Pricing

All product prices displayed on our website are subject to change without prior notice. We reserve the right to correct pricing or product information errors.

If an incorrect price is displayed due to an error, we may contact you before processing the order.

6. Shipping & Delivery

We aim to process and dispatch confirmed orders as quickly as possible. Delivery times may vary depending on the customer's location, courier services, weather, holidays, or other circumstances beyond our control.

Customers are responsible for providing a complete and accurate delivery address and phone number.

7. Order Cancellation

Customers may request cancellation of an order before it has been dispatched.

Once an order has been dispatched, cancellation may not be possible. Please contact us as soon as possible if you need to cancel an order.

8. Returns & Exchanges

Returns and exchanges are subject to our Return & Exchange Policy.

Products must meet the applicable return/exchange conditions, including any requirements regarding unused condition, original packaging, tags, and the permitted time period.

Please contact our customer support before sending any product back.

9. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery with your order details and relevant photos/videos so that we can review the issue and assist you.

10. Customer Information

Customers are responsible for providing accurate information when placing an order. IS Fabrics is not responsible for delivery problems caused by incorrect or incomplete customer information.

11. Website Use

You agree not to misuse our website, attempt unauthorized access, interfere with website functionality, or use our content for unlawful purposes.

All website content, including product images, text, logos, graphics, and designs, belongs to IS Fabrics unless otherwise stated.

12. Privacy

We respect your privacy and handle customer information such as name, phone number, address, and order details according to our Privacy Policy.

13. Changes to These Terms

IS Fabrics may update these Terms & Conditions from time to time. Any changes will be posted on this page, and the updated version will apply to future purchases.

14. Contact Us

If you have any questions about these Terms & Conditions, orders, returns, or other concerns, please contact us through the Contact Us page on our website.